This document has been translated into English for your convenience but please note that only the French version can apply for the use of our website.
The General Data Protection Regulation (GDPR) that came into effect on May 25th 2018 reinforces citizens’ rights and gives them more control over the use of their personal data. In concrete terms, from now on, you will have more visibility on the use of your personal data.
The data collected for the company CD and LP MWS located at 20 Allée Henry Purcel, SAINT ETIENNE (42000) FRANCE and registered under the number 441 060 662, host for Osmoseproductions.com website are not disclosed nor sold to other parties and are exclusively processed by and for the use of Osmoseproductions.com.
1 - What kind of data does Osmoseproductions.com collect?
To run Osmoseproductions.com website properly, we need to collect some data:
1. Identification data: first and last name, postal & email address, telephone number.
2. Invoicing and/or payment data: sellers’ bank data.
3. Technical data: username, IP address, browser, visits,
4.Customer historical data: order listings, messaging with customers, claims management...
All this information is required to process orders. We understand that you may not agree to provide this data but it could be a reason for us not to process your order.
Bank data are not processed nor stored. It is directly processed by an authorized and secured bank third party, for all online payments.
2 - How does Osmoseproductions.com use personal data?
The information provided by users helps them create and log into their user accounts, place orders and contact us. It ensures them an optimal browsing experience on the website.
This information is processed for contractual purposes, in the framework of the marketplace. We need this data to carry out a contract in which you act as a party.
Our business can sometimes include the necessity for us to use the data provided by our users in order to operate and develop our commercial business (newsletters and feedback forms). It concerns our current and /or potential customers, users of the website.
3 - Does Osmoseproductions.com share the information provided?
Osmoseproductions.com does not share any information gathered through its website. Should its policy change; Osmoseproductions.com would inform all its users to request their consent.
The only external company that uses your data for data analyzing is Google Analytics. To learn more about it: https://support.google.com/analytics/answer/6004245?hl=en
4 - How secure is my information?
Security is our host's main preoccupation. Our host is equipped with different programs that protect users’ personal data.
For an optimal security of your personal data outside of our control, your devices must be protected by antivirus systems and your Internet access must comply with a secure transmission of your data processed via its network.
Despite all precautions we take on a daily basis, we cannot guarantee you against a data violation of your personal data.
By using the Internet, you agree with the resulting implications and Osmoseproductions.com as well as its host, will not be held responsible for any data violation that would not result from its negligence.
5 - How long is my personal information stored?
The data collected is stored depending on the purpose it is collected and for a period of time going from your session time to an unlimited period of time, as long as your account is active. The information can help us trace our communication in case of a claim and we need it to comply with legal obligations, accountancy and taxation.
6 - What information can I access and what are my rights?
You are entitled to withdraw your consent at any time by updating the settings of your account on Osmoseproductions.com. For example you can choose to unsubscribe to the newsletter from your account.
You can update your data through your account, so that the incorrect or incomplete information can be modified without delay.
You are entitled to delete or erase your personal information under condition of our legal storing obligations.
You are entitled to request a copy of your personal information, to request the portability of the personal data you have provided us. This information will be forwarded to you in a format that we can provide.
All these requests can be sent to us via your account or by email message to email@example.com
or by postal mail to the following address: RGPD, CDandLP, 20 Allée Henry Purcell, 42000 Saint Etienne, France.
For all your requests, we may ask an ID document. The requests will be processed within statutory time limits.
7 - Cookies policy on Osmoseproductions.com
Cookies are unique identifiers that are transferred to your devices (computers, tablets, mobile phones) to enable us to identify you via your browser.
The cookies that are stored do not recognize you as an individual but trace the device that you are currently using. Cookies do not store any sensitive personal information but simply track your browsing for your device to be recognized once again later.
Most cookies can improve your browsing experience on a website.
8 - What cookies do we use on our website?
Cookies can be of different nature and used for different purposes.
You may deactivate the collection of information but your browsing on our website will no longer be optimum. Blocking cookies might prevent some pages from displaying correctly and it is possible that our website malfunctions. Necessary :
- CFID : Session Management (12 hours or until the user logs out)
- CFTOKEN : Session Management (12 hours or until the user logs out)
- PHPSESSID : Session Management (session time)
- IDSESSIONUSER : Session Management (13 months)
- COOKIEINFORMATION : Information to the visitor about the presence of cookies (13 months)Functional :
- LANGUE : Browsing language set up by the user (13 months)
- LNGNAVIG : Browser's language (13 months)
- MONNAIE : Currency set up by the user (13 months)
- CUSTOMER_ACCOUNT : The user logged in the past (12 hours or until the user logs out)
- MYACCOUNT_N_IDENT : Username logged in (12 hours or until the user logs out)
- TCIDENT : Username logged in (12 hours or until the user logs out)Analytical :
- _ga : Session Analysis by Google analitycs (13 months)
- _gat : Session Analysis by Google analitycs (session time)
- _gid : Session Analysis by Google analitycs (session time)
- AFFILIE : Origin of the user from an affiliate site (31 days)
Please find hereafter the way to deactivate your cookies depending on your browser.
Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Android Browser: https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DAndroid&hl=en
We use specific technologies to communicate with social networks while you browse our website. Sellers can share via Facebook whereas buyers cannot.
You can modify your settings via FaceBook, Twitter and Youtube.
See more about Facebook widgets, https://www.facebook.com/help/443483272359009/
Twitter widgets https://dev.twitter.com/web/overview/privacy
9 - Modification of our policy
Our privacy notice may change to comply with new laws and technical requirements that could come into being over the course of time.
We will inform our users through our website about every modification that would affect our privacy notice. We might have to request your consent if the law imposes it on us.